JUMS Help & Video Tutorials

The JROTC Unit Management System (JUMS) is the system of record used by Army JROTC DAIs, DOPs, and Instructors to document Cadet enrollment, manage Cadet awards, promotions, positions, and Cadet Challenge scores. JUMS documents unit and Cadet participation in co-curricular events, including school and community support or service activities. It also provides a system to document the issue and turn-in of Cadet uniforms and instructional materials.

As the system of record, it is where Army JROTC Instructors submit annual program reports.

This video tutorial series will help you with common features and functionality of JUMS. These videos are a supplement to the JUMS User Guide and should be viewed along with a copy of the JUMS User Guide.

Click here to download the most recent copy of the JUMS User Guide.

Click here to login to JUMS (Internet Explorer 11 is required).

The following functional changes will be incorporated into the JUMS 4.18 release scheduled to deploy on 10 JUN 2020:

  1. Cadet XO/CSM Roles have been added with full S1/S3/S4 functionality.
  2. Unit/School information has been cleaned-up.
  3. Bug fixes for School Year Setup, award credits, and graduating seniors.
  4. The "Remove an item from the Cloth Shelf" button functionality has been restored for instructors!
Download the full Release Notes (.docx) .

JROTC Staff and Cadre

JROTC staff and Cadre must have a DS Logon premium account or CAC card to access JUMS.

For assistance creating a DS Logon account or resetting your DS Logon password please call: DS Logon Technical Support at 1-800-477-8227

If you have a premium DS login account or a CAC card and cannot access or login to JUMS, please contact your assigned Brigade S6 for assistance. JROTC staff and Cadre account permissions for JUMS are assigned and managed in JCIMS by the brigade S6 staff.

Click here to download the Brigade S6 Point-of-Contact List. (.xlsx)

The school name, business address, phone number, Superintendent, Principal names, and other school information reflected in BOLD in JUMS cannot be changed in JUMS. Official school information is maintained and updated in JCIMS by the Instructor Management Division. The school information in JUMS is auto populated and updated from the information entered in JCIMS.

If the school name or address is incorrect, DA Form 918B (Amendment to Application for Establishment of Army Reserve Officers' Training Corps Unit) is required to request the correction.

You may also download the DA Form 918B by clicking here.

You must complete the form and mail it and 4 copies to your designated representative (either your Brigade or your Director of Army Instructor (DAI)). They will review and verify the information and submit the request to the USACC, JROTC, Instructor Management Division.

To correct superintendent or principals names in JUMS, submit a letter on school letterhead, signed by a school official with the correct information through your brigade JROTC staff, to the USACC, JROTC Directorate, Instructor Management Division. Letters may be emailed to usarmy.knox.usacc.list.hq-jrotc-im@mail.mil Once Instructor Management Division updates the information in JCIMS, JUMS will update automatically. The instructions to correct this information is located in JUMS by navigating to Manage Unit/School Information and clicking on the blue information icons located adjacent to the Superintendent and Principal Names or by reviewing the JUMS User Guide, paragraph 2-2, Review and Update Information About the School.

The JUMS training website is a place where Instructors and Cadets can practice their JUMS skills without changing their production data. Each Monday, a copy of your Cadet data is placed on the JUMS training website for you to use, it's essentially a "mirror image" where you can't break anything. The site looks and functions just like production JUMS. Information entered into the JUMS training site will NEVER transfer to production JUMS.

Click here to begin training on the JUMS Training Website (Internet Explorer 11 is required).

The fastest, easiest and most reliable source of "help" for JUMS is the JUMS User Guide. The JUMS User Guide contains step-by-step instructions for the majority of functions performed by users in JUMS. Users are encouraged to review and follow the JUMS User Guide instructions prior to submitting a service order to the HRC Service Order Desk.

JUMS Help Desk support is provided by the HRC Desktop Support Team. Contact the Help Desk at 877-272-1330 or 502-613-7777 or email usarmy.knox.hrc.mbx.it-help-desk@mail.mil. Please include your first and last name, phone number, and the name of your school, city, and state in your message. Provide a brief synopsis of the issue and screen shots of any error messages received.

Please do not call or email HRC Desktop Support for Instructor account assistance - HRC Help desk personnel cannot review or provide assistance for your account. Accounts are managed by your Brigade S6 personnel.